Return Policy:

Thank you for shopping at Century Mall! We want to ensure your satisfaction with every purchase. Please review our return policy below:

1. Return Window: You may return eligible items within 10 days of purchase.
2. Return Requirements:

1. • Items must be in their original condition.
   • Proof of purchase is required.
   • Personalized or customized items are not eligible for return, unless there is a defect or error on our part.

1. Process of Return:

1. • Contact our customer support team at [[help@centurymall.in and +91 83677 35545] to initiate the return process.
   • Securely package the item(s) and include the original receipt.
   • Our Delivery partner will pick the parcel from you in 1-3 days.
   • Once received, we will inspect the items and process the return within 7 business days.

Shipping Policy:

We want to make sure you receive your Century Mall treasures in a timely and secure manner. Please read our shipping policy:

1. Shipping Timeline:

1. • Standard Shipping: [5-7 days]

1. Order Tracking:

1. • Optional tracking is available. You will receive a tracking number once your order is dispatched on your Mobile Number

1. Return Process:

1. • In case of damaged or incorrect items, please contact our customer support team within 7 days of receiving your order.

1. Tangible and Digital Goods:

1. • We offer shipping for tangible goods. Digital goods will be available for download upon purchase.

Refund/Cancellation Policy:

We understand that situations may arise. Here is our refund/cancellation policy:

1. Refund Processing Time:

1. • Refunds will be processed within 5-7 business days after the return is received and inspected.

1. Mode of Refund:

1. • Refunds will be issued to the original form of payment.

1. No Refund/Cancellation:

1. • In the case of personalized or customized items, refunds will only be issued in case of defects or errors on our part.

For any further inquiries or clarifications, please contact our customer support team at [help@centurymall.in and +91 83677 35545 ]. Thank you for shopping with us at Century Mall!